Plans, seats and billing
Everything about your plan lives on the Billing page, in the account menu. To compare the plans before you sign up, see pricing on the home page.
The three plans
| Free | Pro | Team | |
|---|---|---|---|
| Price, paid yearly | $0 | $14 a month ($168 a year) | $28 a month ($336 a year) |
| Price, paid monthly | $0 | $17.50 a month | $35 a month |
| Saved screens | 50 a month | Unlimited | Unlimited |
| Reviews | Unlimited | Unlimited | Unlimited |
| People on the account | 1 | Up to 3 | Up to 10 |
| Reviewers | Unlimited | Unlimited | Unlimited |
| Live reviews of your own app | Unlimited | Unlimited | Unlimited |
| Comments | Unlimited | Unlimited | Unlimited |
Prices are for the whole account, not per person. Reviewers never count as people on the account and never need one.
On Free, every screen Pinafly saves counts toward the 50: a page you freeze, or the screen a reviewer's comment saves on a live review. Sending reviews never counts, and neither do comments. A freeze that does not finish costs nothing, and a screen a newer one replaces counts once. The count starts again on the first of each month.
Comments are never limited. Reviewers are never stopped: once your 50 screens are used, a reviewer's comment on a live review is still saved, but without a screen, and it is locked. You see that it arrived, on which page and when, and opening it says you've hit the month's limit. Upgrade and every locked comment unlocks. Comments you and your team leave are never locked.
Every plan has the same fair-use limit of 200 comments on one page.
Upgrade
- Open Billing.
- Click Upgrade to Pro or Upgrade to Team.
- Pay on Stripe's checkout page. You come back to Billing when it is done.
Your plan changes as soon as Stripe confirms the payment, usually within a few seconds.
Change your card, switch plans or cancel
Click Manage billing on the Billing page. It opens Stripe's billing portal, where you can update your card, download invoices, change your plan or cancel.
If you cancel, your plan keeps working until the end of the period you paid for, then the account returns to Free. If a payment fails, your plan stays on while Stripe retries, and we email you.
Seats
A seat is one person on your account. The Billing page shows how many you have used.
- Under Invite someone, type their email.
- Choose As. Leave it on Member unless you know you need another role.
- Click Send invite.
An invite uses a seat straight away, even before the person signs in. They get an email and join when they sign in or create an account with that address.
The owner's seat cannot be removed.
If you move to a smaller plan, nobody loses their seat. You just cannot invite anyone new until there is room.
What isn't covered here
Invoices, receipts, tax details and payment methods are handled by Stripe inside the billing portal.
Still stuck? Email hello@pinafly.com.